Selections Grayed Out

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Joined: Sat May 14, 2011 2:11 pm

Selections Grayed Out

Post by rdirilo » Sat May 14, 2011 2:14 pm

I'm new to Decibel and I'm trying to add selections from my iTunes but many are grayed out and cannot be selected. Is there a way around this? What does this mean?

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Re: New User

Post by sbooth » Sat May 14, 2011 4:15 pm

If the files are greyed out in the Open dialog it means Decibel doesn't support that file's format. In your case, the most likely cause is the files are in m4p format, which are DRM-protected and only readable by iTunes.

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