License key

Discuss Decibel, a high quality audio player.
Post Reply
robtwae
Posts: 3
Joined: Fri Aug 15, 2014 2:14 am

License key

Post by robtwae » Fri Aug 15, 2014 2:21 am

I purchased Decibel two years ago from iTunes for use on my laptop. I recently purchased a new desktop iMac and would like to install Decibel on it. I've searched my email and have found the receipt for the purchase but no license key for activating Decibel. Where can I find it?

Robert

User avatar
sbooth
Site Admin
Posts: 2445
Joined: Fri Dec 23, 2005 7:45 am
Location: USA
Contact:

Re: License key

Post by sbooth » Sun Aug 24, 2014 3:49 pm

The license file is saved in ~/Library/Application Support/Decibel/. It's easiest to find using spotlight to search for a file with the .decibel-license extension.

robtwae
Posts: 3
Joined: Fri Aug 15, 2014 2:14 am

Re: License key

Post by robtwae » Sun Dec 21, 2014 3:23 am

Hi:

I have the latest Mac OS (Yosemite) and I don't have a folder called Decibel in this location... ~/library/Application Support/Decibel.

Where can I get my license key?

Regards,

Robert

User avatar
sbooth
Site Admin
Posts: 2445
Joined: Fri Dec 23, 2005 7:45 am
Location: USA
Contact:

Re: License key

Post by sbooth » Tue Jan 06, 2015 2:35 pm

If you send me a PM with your order number I will contact you directly with the key.

robtwae
Posts: 3
Joined: Fri Aug 15, 2014 2:14 am

Re: License key

Post by robtwae » Fri Jan 16, 2015 2:22 pm

Thanks. I sent you a PM with the info. Let me know if you didn't get it.

Regards,

Robert

onespiritual
Posts: 2
Joined: Sun Feb 22, 2015 3:09 pm

Re: License key

Post by onespiritual » Sun Feb 22, 2015 3:45 pm

I have the same problem — no license file available anymore at the FastSpring link in my "Your Decibel License Information" email... But I can't PM you, @sbooth, it says I have to participate more to have permission for this...

SAMI00
Posts: 1
Joined: Fri Apr 10, 2015 10:00 pm

Re: License key

Post by SAMI00 » Fri Apr 10, 2015 10:07 pm

sbooth wrote:If you send me a PM with your order number I will contact you directly with the key.
I have the same problem however I can't seem to send you PM. I have the paypal receipt for the purchase. Can you send me a PM please?

MrGone87
Posts: 1
Joined: Thu Jul 23, 2015 1:49 pm

Re: License key

Post by MrGone87 » Sun Aug 09, 2015 1:12 pm

Hello i am having this same issue can i send you a pm as well?

Clerkenwell
Posts: 5
Joined: Mon Feb 29, 2016 12:33 pm

Re: License key

Post by Clerkenwell » Tue Mar 01, 2016 7:23 pm

I'm having problems with Decibel and freezing and not getting sound from FLAC files. I have Yosemite. In my Application Support folder all I have is a Playlist.plist thing. Is this how it should be? I had the trial version and then bought Decibel as an App.

Many thanks!

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests