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Album artwork won't upload

Posted: Fri Oct 05, 2012 3:21 pm
by sololiz
When trying to source album artwork the image never automatically appears in the artwork window. I then do Command D (download album art) and it then says 'An error occurred while attempting to download album artwork. file doesn't exist'. It says this with every attempt I make, even with well known CDs, I am always connected to the internet. I am new to this, am I missing something? (I have the locale set at amazon.co.uk). However, I can upload artwork manually by dragging it from the desktop into the artwork window. Also there is nowhere that I can adjust the size of the image once I have it in place, it says the size under the image but there are no other options that I can select if I wanted to resize it.

Re: Album artwork won't upload

Posted: Fri Oct 05, 2012 3:53 pm
by sbooth
Is this a question about Max? The older version of Tag does not support album art at all, and the new version doesn't support amazon locales.

Re: Album artwork won't upload

Posted: Mon Oct 08, 2012 3:26 pm
by sololiz
Yes, I'll try to attach a screenshot
screenshot.tiff
screenshot.tiff (237.48 KiB) Viewed 3379 times
sorry I'm not great at this sort of thing!

Re: Album artwork won't upload

Posted: Mon Oct 08, 2012 4:39 pm
by sololiz
I've put this query completely in the wrong place (sorry - I am a total novice)

Re: Album artwork won't upload

Posted: Mon Oct 08, 2012 6:39 pm
by sbooth
That's OK. I assume this refers to Max?

Re: Album artwork won't upload

Posted: Mon Oct 08, 2012 7:52 pm
by sololiz
Yes it is referring to Max.